Exchange and return policy

We value our customers’ satisfaction and provide the option to return or exchange products under the following conditions:

• Returns or exchanges are accepted within 3 days from the date of receipt.

• All items must be complete and in their original condition.

• The product must be unused and unopened, especially for perfumes or sealed items.

• The original packaging, bag, and box must be intact and undamaged.

• Products that have been opened or used cannot be returned or exchanged.

•  If the return is not due to a store error, the customer is responsible for shipping fees.

 To request a return or exchange, please contact our customer service team to arrange collection and inspection.